Shipping and Returns


All orders will be shipped same day as long as the order is placed before 2PM EST. Expedited orders are subject to this time frame as well. If an expedited order is placed after this time, it will ship out the following business day. Estimated shipping times are only applicable Mon-Fri as not all carriers in all locations ship on weekends.


Xantrex Energy offers a return period of 30 days from date of receipt. Return Merchandise Authorization (RMA) numbers are required for all returns. Returned products must be complete in the original packaging and resalable. Special Order items may not be returned. Units requiring service, either warranty or otherwise, should be returned directly to the appropriate manufacturer. To obtain an RMA number, please send an email to and be sure to provide the original invoice number, product being returned, and the reason for return. Returned merchandise may be subject to a restocking fee of up to 15%; please contact the RMA department for details.